Insights on documentation, support automation, and building better customer experiences.
Every software team faces the same challenge: keeping documentation in sync with a rapidly evolving product. We explore the root causes and introduce a new approach.
As AI takes over frontline support, the accuracy of your knowledge base becomes mission-critical. Here's what that means for your documentation strategy.
We're excited to announce FomaFlow, a new approach to help center management that keeps your documentation automatically in sync with your product.
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